Melbourne, Australia
Building structure where it's missing.
Reepal Shah is a Melbourne-based Program Director and board director with 20+ years leading complex transformation across aviation, defence, banking, retail and logistics, and the creator of the Integrated Transformation Execution Framework (ITEF).
Who I Am
I am Sustainment & Support Readiness | OneSKY Program Manager at Airservices Australia, integrating sustainment, supportability and operational readiness across three safety-critical systems — CMATS, ADOT and BVCS — with joint governance across Airservices and Defence. NV1 Security Clearance. I also serve on two boards: Destination Phillip Island Regional Tourism and Avenue Neighbourhood House.
My career spans NCR Corporation, Visy Global Logistics, and program leadership at Bank of America Merrill Lynch, ANZ, and Coles. The central premise of my work: most transformation failure root causes sit upstream of where post-mortems place them.
Full career history →Sectors
- Government
- Defence
- Aviation
- Banking
- Logistics
- Retail
- Enterprise Technology
- APAC
Credentials
- NV1 Security Clearance — active, applied in a live government context
- Member, Australian Institute of Company Directors (AICD)
- Boards: Destination Phillip Island Regional Tourism · Avenue Neighbourhood House
- Certifications: PRINCE2, Agile Project Management, Lean Six Sigma Green Belt, ITIL Foundation
- Programs: CMATS, ADOT, BVCS; Australia's Next Generation Banknotes; APAC ERP rollout
- Clients: Westpac, ANZ, NAB, Coles, Woolworths, Bank of America Merrill Lynch
ITEF Framework
The Integrated Transformation Execution Framework — a five-layer diagnostic for spotting structural program risk before it shows in delivery metrics.
Strategic Clarity
Is the transformation well defined and shared across the organisation?
Governance Strength
Does governance drive decisions or only produce documentation?
Execution Architecture
Does the delivery model fit the program or was it inherited?
Stakeholder Alignment
Do key parties share one definition of progress and success?
Value Realisation
Is someone accountable for benefits after the director leaves?
Services
Program Leadership
Senior program and portfolio leadership in complex environments, including P&L ownership where required.
Transformation Advisory
Entry diagnostics, governance design, and program recovery.
Board & Governance
Oversight, technology risk assessment, and strategic input at board and committee level.
What Others Say
"He is a strong team player and communicator and has a proven ability to manage change."
Nick Vreugdenhil Regional VP Services Asia Pacific, NCR Corporation
"Reepal brings a unique combination of passion, drive and ability combined with astute business acumen."
Andrew Purvis Executive Services General Manager, NCR South Pacific
"As a professional change-practitioner Reepal is up there with the very best in the industry."
Martin Hoyle Coach to Directors, Executives, Senior Managers
Let's start a conversation.
Open to advisory work, senior executive roles, and board or committee appointments.
Get in Touch