Program Director · Melbourne, Australia

Building structure
where it doesn't exist.

20+ years delivering complex transformation across government, defence, APAC commercial, banking, and logistics — where the structural risk is rarely where the dashboard says it is.

$5M+
Cost Savings Delivered
USD 75M
Portfolio Managed
14
Countries, APAC
22,000+
Devices Deployed

Transformation that holds after I leave.

I am a Program Director currently leading the support solution implementation for three safety-critical systems — CMATS, ADOTS, and BVCS — at Airservices Australia, with joint governance across Airservices and Defence. NV1 Security Clearance.

Before this: USD 75M+ APAC portfolios across 14 countries at NCR Corporation. Operational transformation across five countries at Visy Global Logistics. Program leadership at Bank of America Merrill Lynch, ANZ, Coles.

What holds across every program I have led: the root cause of failure is never where the post-mortem says it is. I built the ITEF diagnostic to locate it earlier — and address it before it becomes visible.

Full background →
Government Defence Aviation Banking Logistics Retail Enterprise Technology APAC
NV1 Security Clearance — Active, applied in live government context
PRINCE2 · Agile PM · Lean Six Sigma Green Belt · ITIL Foundation
Programs: CMATS, ADOTS, BVCS · Australia's Next Generation Banknotes · APAC ERP Rollout
Clients: Westpac, ANZ, NAB, Coles, Woolworths, Bank of America Merrill Lynch

The Integrated Transformation Execution Framework

Most post-mortems diagnose execution failure. The root cause is almost always upstream of it. ITEF is a five-layer diagnostic I use to identify where a program is structurally at risk — before that risk becomes visible in delivery metrics.

Layer 1
Strategic Clarity
Is the transformation clearly defined — and is that definition shared across every level of the organisation?
Layer 2
Governance Strength
Are the right decisions made by the right people at the right time — or does governance function as documentation?
Layer 3
Execution Architecture
Is the delivery model designed for this program — or inherited from the last one?
Layer 4
Stakeholder Alignment
Do all critical parties share a definition of progress and success — or are they each executing to a different brief?
Layer 5
Value Realisation
Who is accountable for benefits after the program director exits — and is that accountability named?

Three ways I work with organisations.

Program Leadership

I provide senior program and portfolio leadership in complex environments — government, cross-agency, APAC commercial — with full delivery accountability, commercial and governance overlay, and P&L ownership where required.

Transformation Advisory

I work with organisations navigating structural complexity — program entry diagnostic, governance design, program recovery — where the risk is not yet visible in delivery metrics but the conditions for failure are already in place.

Board & Governance

I bring a practitioner's understanding of transformation risk to board and committee level — governance oversight, technology risk assessment, and strategic contribution — particularly for organisations undertaking large-scale change.

Testimonials from those who've seen it up close.

He was instrumental in building and running a world-class project management process in Australia/New Zealand, which was highly successful and attracted global attention. He is a strong team player and communicator and has a proven ability to manage change.

Nick Vreugdenhil
Regional VP Services Asia Pacific · NCR Corporation

Reepal brings a unique combination of passion, drive and ability combined with astute business and financial acumen to any challenge. He led one of the most important projects in recent times — the successful deployment of the Reserve Bank of Australia's new polymer notes.

Andrew Purvis
Executive Services General Manager · NCR South Pacific

As a professional change-practitioner Reepal is up there with the very best in the industry. He has very strong business acumen and great customer-facing presence — with the intellectual capacity to grow further into a C-suite role.

Martin Hoyle
Executive Coach to Directors, Senior Executives & Leadership Teams
Read full testimonials →

Working on something complex?

I am selectively open to advisory conversations, senior executive roles, and board or committee appointments — where structural complexity is the core challenge.

Get in touch →